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The client is a leading bank in Cameroon that was licensed in 1999 with multiple branches across Cameroon. They provide quality services to their customers through a wide range of financial services and consultation.
The client was in need of a platform that enables their customer access to their core financial activities online. The client, being in a duo-lingual community, required that this platform be incorporated for both English and French. They also required that this solution be integrated with their existing core banking solution Finacle.
We developed and implemented a solution with the following highlights:
Developed an API for the onward integration with Finacle
Provided an Online Bank Application integrated with their core banking application Finacle
Developed API to accommodate onward B2B integration with some of their corporate customers.
Engage the service of an indigenous translator for the content to be translated to French
We developed and implemented a solution with the following highlights:
Improved productivity for their key corporate customers
Increased accessibility to transactional activities
Reduced number of customers at the customer service desk
Overall enhancement of customer service leading to increase in revenue
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