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Our client is a not-for-profit organization with presence in Africa, Asia, America and Europe. They collaborate globally to provide services to people and communities across these continents. They possess over 20,000 locations in Nigeria, with over 1000 more locations in other continents.
Our client faced a problem of mismanaged process for obtaining products and services across the organization. This problem of procurement is one that is very common for most not-for-profit organizations. Our client performed procurement management services through manual means and this led to lack of documentation of the process as well as oversight.
After interactions with the client, they explained their procurement process and various pain points. We developed and implemented a custom e-procurement service with the following services:
Automated Workflow Approval Process
Vendor Selection management
Vendor On-Boarding Process
Vendor Rating Management (based on past vendor quality and delivery)
With our solution the client experienced tremendous improvements in their procurement process, with specific highlights on the following:
Improved procurement process
Documentation and tracking of procurement process
Improved vendor vetting, selection and management
Massive reduction in procurement oversight saving the organization millions
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