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The client is a US based concierge service business. With over 15 years in their industry and spread across 3 countries, they are a pre-eminent service provider chosen by industry leaders for their history of supplying well-trained, mature, and efficient staff for their luxury clients. They also provide training services for their staff which is complemented by services online.
The client required a portal solution that allows the residents of their apartments and hotels to request services for prompt attention. The platform was to highlight on the sectors they provide services for and allow prompt service provision as per requested.
At Xown, we have been providing digital transformation for companies seeking to efficiently scale up their business operations. We developed and implemented a solution with the following features:
Portal solution for requesting services in different sectors
Integrated the solution with their existing core service provider solution
The client experienced operational enhancement in their business. They experienced exponential increase in requests for their services, the portal also facilitated prompt delivery on requests leading to overall increase in revenue.
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