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Professional Services Industry

Technology and digital transformation are forcing the professional service industry to revise their mode of operations. Digital transformation is paving the way for new service delivery, enhanced customer engagement and enhanced work force. Previously, the professional services industry was built on these core activities; promoting service expertise, building strong personal client relationships and focusing on billable hours. Now, all these core activities are enhanced by digital transformation.

Changing customer preferences and growing demand for product experience have brought about a significant change in the professional services industry. Professional service companies are leveraging on technology to improve customer experience in their web presence by exploring UX to enhance customer experience while on their pages. They are leveraged on technology to improve communication and enhance customer touch-points which is important to ensure increased delivery and satisfaction. Across sectors such as finance, advertising, law, engineering, consultants and so on, digital transformation has led to enhanced collaboration and cooperation among the work force, increase efficiency and improved productivity.

With the adoption of these technology has also left the professional services sector open to cyberattacks. Modern digital solutions require data availability and access to improve operational efficiency and thus increase the attack surface and present attackers with a broader landscape to potentially exploit. Post pandemic, there has been a rise in the use of mobile phones, and other IOT devices to access sensitive information it has become another possible entry point by cybercriminals.

With the adoption of these technology has also left the professional services sector open to cyberattacks. Modern digital solutions require data availability and access to improve operational efficiency and thus increase the attack surface and present attackers with a broader landscape to potentially exploit. Post pandemic, there has been a rise in the use of mobile phones, and other IOT devices to access sensitive information it has become another possible entry point by cybercriminals.

As an IT solutions expert for enterprises, we understand the need to implement solutions that are cost effective and deliver on these expectations for our clients. We provide cloud solutions options for integrating your data, storage and insights for use by your organization, improving workflows and collaboration, as well as streamlining access and identity management. As a cybersecurity solutions provider, we partner with leading IT companies to provide security solutions that are robust to secure your organization against evolving cyberthreats.

Looking to transition to a more digitized environment for improved performance? Book a meeting with us today!

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